We do offer collection from our premises in North Canterbury for all purchases. Once the order is confirmed, we will reach out to arrange a suitable time for pickup.

• Expected NZ shipping times: -
• North Island 3-4 Business Days
• South Island 1-2 Business Days

Once your order has been processed, the order tracking number will be emailed through to you confirming shipment – which you can use to track your delivery. If you have not received this, please email admin@smoothshaftsgolf.co.nz

Please also check your spam folder for the tracking number.

If your order has been delayed or has not arrived when expected – please contact us at admin@smoothshaftsgolf.co.nz and we will follow this issue up with the courier

We accept all major credit cards, Google Pay, Apple Pay and Bank Transfer.

If you would prefer to pay via bank transfer; please reach out to our email admin@smoothshaftsgolf.co.nz for more details.

Please choose your orders carefully, as we do not offer returns on change of mind for purchases.

If you have received a product that is faulty or not fit for purpose; please contact us at admin@smoothshaftsgolf.co.nz. Once the product is returned, our team will inspect the item to determine eligibility for return. If there are any faulty items eligible for repair or replacement, this will be discussed and agreed with the customer.

We are more than happy to answer your specific questions regarding our products. Please reach out to us anytime through our Contact Page or through to our e-mail; admin@smoothshaftsgolf.co.nz and we will respond to your query promptly.